What is Online Reputation Management?

Nowadays consumers are far more sophisticated, insisting on reading all online reviews before purchasing services or products. Obviously, it will be those businesses with the impressive reviews that will drive the most traffic to their website, and they will have a higher sales conversion as the positive reviews will have already built trust in their brand. With this in mind, the team at Volcanic Web Designs has developed My Review Platform to make it easy for your customers to leave their positive feedback on major platforms including Google+, TripAdvisor and Facebook

Reviews Funnel Builder

My Review Platform is the only platform in the market that allows you to quickly build sophisticated reviews funnels without having coding knowledge. By using the ‘drag and drop’ builder you can design impressive looking funnels that act as a marketing tool for your business.


Mobile Responsive

Obviously the frontend is mobile-responsive, displaying perfectly across all devices.

Reviews Management

 

Each review about your business can be collated from major platforms into a straight-forward overview, allowing you to concentrate on running your business instead of scanning for reviews in numerous platforms. My Review Platform will notify you of all your customer reviews by email and/or SMS.

Website Integration

Positive reviews helps build trust with consumers and therefore increases business. With My Review Platform’s onsite widgets, you will be able to display your great reviews, reinforcing to your site visitors the fine services you offer.

Social Radar

 

With social radar, you can track in real time people’s comments on Twitter about your company directly on My Review Platform’s backend.

Employee Management

 

A well-motivated and dedicated employee is likely to be the one that is more committed to providing excellent customer service and thus attract glowing reviews from customers, whilst a poorly performing employee is likely to attract poor reviews. My Review Platform makes it possible to monitor the performance of your employees so the best ones can be differentiated from the weaker ones. My Review Platform encourages all customer-facing employees within your company to be involved in producing great customer service!

Automated Email Marketing System

 

My Review Platform has the ability to remarket to customers based on the feedback they’ve left you. You can easily personalize positive, negative, welcome and follow up emails with customised content.

For any further questions regarding My Review Platform please contact customer support at [email protected]

Summary of My Review Platform

My Review Platform consists of numerous features that can be tailor made to gain your customer feedback and online reviews.

Platform Features

An Integrated Solution

An Integrated Solution

User-friendly and flexible. A complete feedback platform for your brand or business.

Mobile-friendly

Mobile-friendly

All our features are mobile-friendly and operate responsively across all devices.

Expandable

Expandable

Our platform supports both single and multiple business locations.

Ease of Use

Ease of Use

No coding skills needed. Easily setup your funnels within minutes.

Third-Party Integration

Third-Party Integration

Assimilate with popular third-party services to improve features and user experience.

Cloud Based

Cloud Based

We maintain your funnel system hosted on our rapid and secure servers.

Custom Landing Page

Custom Landing Page

Guide customers to a personalized landing page for your business.

Email Autoresponder

Email Autoresponder

Import your existing customer list onto our platform and request feedback.

Fantastic Dashboard

Fantastic Dashboard

Stay on top of everything about your brand on a user-friendly dashboard

Reviews Notifications

Reviews Notifications

Get alerted whenever you received a feedback via SMS/Email

Social Sharing

Social Sharing

Easily distribute your recent reviews on other platforms.

Reviews Tracking

Reviews Tracking

Oversees and monitor over 20+ review platforms such as Google, TripAdvisor and more.

Testimonial Widget

Testimonial Widget

Embed the widget anywhere on your own website to automatically display positive testimonials.

Simple Login

Simple Login

Easy sign up & log in with Facebook or Google+ Account.

Employee Monitoring

Employee Monitoring

Get feedback on specific employees to learn about their performance.

Support & Updates

Support & Updates

Enjoy new features, support and updates at no additional cost.