What is Online Reputation Management?
Nowadays consumers are far more sophisticated, insisting on reading all online reviews before purchasing services or products. Obviously, it will be those businesses with the impressive reviews that will drive the most traffic to their website, and they will have a higher sales conversion as the positive reviews will have already built trust in their brand. With this in mind, the team at Volcanic Web Designs has developed My Review Platform to make it easy for your customers to leave their positive feedback on major platforms including Google+, TripAdvisor and Facebook
Reviews Funnel Builder
My Review Platform is the only platform in the market that allows you to quickly build sophisticated reviews funnels without having coding knowledge. By using the ‘drag and drop’ builder you can design impressive looking funnels that act as a marketing tool for your business.
Obviously the frontend is mobile-responsive, displaying perfectly across all devices.
Each review about your business can be collated from major platforms into a straight-forward overview, allowing you to concentrate on running your business instead of scanning for reviews in numerous platforms. My Review Platform will notify you of all your customer reviews by email and/or SMS.
Positive reviews helps build trust with consumers and therefore increases business. With My Review Platform’s onsite widgets, you will be able to display your great reviews, reinforcing to your site visitors the fine services you offer.
A well-motivated and dedicated employee is likely to be the one that is more committed to providing excellent customer service and thus attract glowing reviews from customers, whilst a poorly performing employee is likely to attract poor reviews. My Review Platform makes it possible to monitor the performance of your employees so the best ones can be differentiated from the weaker ones. My Review Platform encourages all customer-facing employees within your company to be involved in producing great customer service!
Automated Email Marketing System
My Review Platform has the ability to remarket to customers based on the feedback they’ve left you. You can easily personalize positive, negative, welcome and follow up emails with customised content.
For any further questions regarding My Review Platform please contact customer support at [email protected]
Summary of My Review Platform
My Review Platform consists of numerous features that can be tailor made to gain your customer feedback and online reviews.